"You work diligently and quickly to show me how much I could save on my homeowners insurance. You then asked for my business in auto coverage, which also delivered savings. I was very impressed and have already shared your information with others. "
- Nicholas G., August 2016
"When I call I don't feel like a stranger or just a number. Everyone is always so nice and helpful. When you say you are going to call me back you do- that's huge for me! Y'all are great!"
- Megan W., August 2016
"The State Farm Agent that had to "drop' me due to 1 too many water damage claims referred me to your company. I appreciate that your company was able to help me out in this situation. I"
- Marina R. Customer since 2015
"The ability to call and get answers right away is a great help when I just have a random question about my coverage. Also, being able to get the coverage our family needs at an affordable price is very helpful!"
- Angela S., August 2016
"You've given me access to a reliable product at a reasonable price and your friendly customer service has always been there with answers to my questions in an efficient manner! I'm comfortable with an agent who does the job the way I expect it to be done!"
- Becki P., September 2017
"The response time to my emails was great and the policy found is a great one with a great rate. Also my policy was switched on ever quickly and easily. "
- Christopher B., July 2017
"Todd and his team are great and go above and beyond to satisfy the needs of every customer."
- Customer, August 2017
"Every time that I have contacted Todd at Shaner Group for amendments to my policy, I have received prompt, courteous service....and great rates to boot. Thanks so much."
- Customer, January 2017
"Todd has always been on the ball and very efficient with me and my many inquiries. He makes sure that I am always satisfied and goes above and beyond for me. I have already referred many people to him, and that says a lot since I as well work in the insurance industry "
- Jamie B., December 2016
"Shaner Group employees are so friendly when I call. The rates are amazing, I saved over half by switching from Farmers after 35 years! One of the other convincing factors to switch was how knowledgeable and friendly Shaner group was on the phone. "
- Debby A., October 2016
"Todd and his team found the best deal for my situation available. I truly appreciate every time have a question or need something that they get to it immediately."
- Brian C., September 2016
"I was impressed by Todd's candor and energy. My agent visited at length with Todd. My agent found Todd to have knowledge comprehensive and nuanced, and to have personal qualities that were exemplary. Shaner Insurance Group has made crystal clear my insurance needs and coverage, provided me with excellent coverage at excellent rates, and consistently responded to my questions and requests with dispatch. I endorse enthusiastically.
- Edward W., August 2016
"I had an emergency at my home and received a call back from Shane within minutes. He stayed with me until the issue was completely resolved, months later. Grateful for the response and support. "
- Cameron R., September 2017
"Besides giving me the best service not only for me but for my friends and family..i send allmy customers to shanner group because they are the best "
- Rueben R., February 2017